Ticketmaster Accused Of Running Its Own Dodgy Ticket Scalping Ring

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"Those pricey resale tickets include extra fees for Ticketmaster". After that, the scalpers resell them for higher rates through a web-based inventory management platform referred to as TradeDesk.

"As long as there is an imbalance between supply and demand in live event tickets, there will inevitably be a secondary market".

Journalists from CBC News and the Toronto Star published their findings on Wednesday, detailing a secret scalping program run by Ticketmaster.

"We don't spend any time looking at your Ticketmaster.com account".

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"I'm hoping from an investigation like this, we're really bringing transparency so that people could look at this and ask whether this is right, moral, ethical, legal", Seglins said. To access the TradeDesk website, a user must first send a registration request.

"We've spent millions of dollars on this tool".

The reports could have a crippling affect on the ticketing giant.

LAS VEGAS-Inside a Caesars Palace conference room filled with some of the world's most successful ticket scalpers, a row of promotional booths pitch software programs that help harvest thousands of sport and concert seats to be resold online at hefty markups. For Ticketmaster, this market is "particularly lucrative", CBC reported. "So, for example, if Ticketmaster collects $25.75 on a $209.50 ticket on the initial sale, when the owner posts it for resale for $400 on the site, the company stands to collect an additional $76 on the same ticket", explains CBC.

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Ticketmaster is owned by the world's largest concert promoter, Live Nation - which brought in $10.3 billion in revenue past year - and sells tickets to concerts, pro sports games, theater shows and other events. But no matter how fast you are, tickets will most likely be "sold out".

"We clearly delineate between standard tickets sold by the venue and tickets sold by third parties, with clear disclosure that resale prices may exceed (or be lower than) face value", the company told the news outlets in a statement.

In a blog post responding to the Times' allegations, Ticketmaster president Jared Smith wrote that the company's success "is not the result of any unfair advantages resulting from being a part of Live Nation Entertainment", but a result of its parent company's investments into its products, alluding to the complaints as having been filed by AEG, its chief competition.

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